Chatter is the latest in social media for the enterprise from salesforce.com. It is now generally available as of June 22, 2010. When people talk about the benefits of chatter it is generally in the context of a larger enterprise; Phrases like 'break down silos', 'increase communication', 'foster collaboration' are frequently heard. What is not as often discussed is the SMB market. At first blush you may think, why would I use chatter when I can just talk to the person beside me?

I can think of some good uses of Chatter for an SMB.